NBA ENGLISH & TRAINING CENTER
My first job was at a successful start-up—NBA English & Training Center. It remains my most formative experience: a fast, hands-on environment where I worked with wonderful partners and learned how a young education business scales.
At NBA, I wore many hats: preparing textbooks, creating teaching slides, supporting students in and beyond the classroom, and stepping in wherever the team needed me. Alongside my lectures at TLU, this role accelerated my growth—from a boy into a dependable professional.
From June 2018 to January 2021, I served as a part-time Academic Staff member and Teaching Assistant. I supported curriculum-aligned lesson planning, prepared materials and classroom activities, and developed individualized learning plans. I tracked progress through formative assessments, monitored classes, tutored students, graded assignments, and ensured smooth classroom management. I also provided small-group and 1-on-1 tutoring, coordinated schedules and attendance, handled parent/student communications, contributed teaching resources, and helped onboard new teaching assistants.
I helped deliver NBA’s learner-first process—from four-skill placement testing and tailored advice to trial lessons—so each student entered the right class and roadmap. I also supported diverse learning formats (full classes, small groups, and 1-on-1) and free supplementary study sessions that kept outcomes high.
Beyond my academic duties, I also helped build NBA’s communication channels—mainly sharing updates and running basic ads. I set up and maintained our Facebook page, optimized our Google Maps/Business profile, and kept Instagram active with course highlights and student outcomes. These channels supported enrollment awareness and gave students and parents quick, reliable touchpoints with the center.
Results that matter: 50 IELTS cohorts and 14 grammar classes delivered to 1,200+ students; a website built from scratch to scale operations; >95% student retention/satisfaction; and “Best Employee of the Year” for three consecutive years.
